RESOURCES RE STAYING SAFE
& CONNECTED DURING COVID
NON-EMERGENCY MEDICAL SUPPORT PHONE LINE
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Call 8-1-1 toll-free
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For those with deafness and hearing loss, call 7-1-1 toll-free
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Translation services in 130+ languages
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The non-emergency medical support phone line allows you to seek health information from a registered nurse, pharmacist, registered dietician and qualified exercise professional
SAFE SENIORS, STRONG COMMUNITIES
BC 211
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Dial 2-1-1 toll-free open 8AM – 11 PM PST, 7 days a week
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Go online www.bc211.ca
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BC 211 is a support hub to connect you with critical resources and services in the community. The new Safe Seniors, Strong Communities program matches seniors who need support with non-medical essentials, to volunteers in their community who are willing to help. Non-medical support includes phone and/or virtual friendly visit. Call or go online to register for support or to volunteer.
DIGITAL LITERACY EXCHANGE PROGRAM
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The YMCA of Greater Vancouver is offering FREE one-hour workshops to get you comfortable with the digital world.
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The goal of this program is to increase digital literacy and participants' comfort level with current technology by focusing on computer, tablet and smart phone usage.
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No eligibility requirements needed to take the program.
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You can attend online group workshops on a variety of topics, or receive one-to-one support directly with one of our Facilitators. Please email ydigital@gv.ymca.ca or call 604-218-9651 to find out information and to register.
SFU STAR INSTITUTE
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http://www.sfu.ca/starinstitute/covid-19/technology-guides.html
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SFU’s STAR Institute created guides to learn about technology and how to use them to stay socially connected.
HELP SEEKER
COVID-19 PSYCHOLOGICAL
SUPPORT SERVICE
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Offers “Psychological First Aid” telephone calls, free of charge, to any BC resident (19+) affected by the COVID-19 pandemic.
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Psychological First Aid is a brief (up to 30 minute) telephone consultation to provide you with information and strategies to help you cope with the stress associated with the COVID-19 pandemic. It is designed to help people who usually cope with daily life pretty well, but who might be feeling overwhelmed during this very stressful time.
HERE TO HELP
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HeretoHelp Provides information about managing mental illness and maintaining good mental health, including self-management resources and screening self-tests for wellness, mood, anxiety and risky drinking.
INFORMATION ABOUT COVID-19
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BC Centre for Disease Control
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Call 1-888-COVID19
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Non-medical information about COVID-19 open 7:30am-8pm, 7 days a week
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Up-to-date information, 24-hours a day.
BC CENTRE FOR DISEASE CONTROL
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Provides trusted health information related to COVID-19, including:
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Self-assessment for testing
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Information and data http://covid-19.bccdc.ca/
BC CRISIS CENTRE
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Provide emotional support, crisis and suicide assessment/intervention and resource information to people at the community level