RESOURCES RE STAYING SAFE
& CONNECTED DURING COVID

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NON-EMERGENCY MEDICAL SUPPORT PHONE LINE

  • Call 8-1-1 toll-free

  • For those with deafness and hearing loss, call 7-1-1 toll-free

  • Translation services in 130+ languages

  • The non-emergency medical support phone line allows you to seek health information from a registered nurse, pharmacist, registered dietician and qualified exercise professional

SAFE SENIORS, STRONG COMMUNITIES

BC 211 

  • Dial 2-1-1 toll-free open 8AM – 11 PM PST, 7 days a week

  • Go online www.bc211.ca

  • BC 211 is a support hub to connect you with critical resources and services in the community. The new Safe Seniors, Strong Communities program matches seniors who need support with non-medical essentials, to volunteers in their community who are willing to help. Non-medical support includes phone and/or virtual friendly visit. Call or go online to register for support or to volunteer.

DIGITAL LITERACY EXCHANGE PROGRAM

  • The YMCA of Greater Vancouver is offering FREE one-hour workshops to get you comfortable with the digital world.

  • The goal of this program is to increase digital literacy and participants' comfort level with current technology by focusing on computer, tablet and smart phone usage.

  • No eligibility requirements needed to take the program.

  • You can attend online group workshops on a variety of topics, or receive one-to-one support directly with one of our Facilitators. Please email ydigital@gv.ymca.ca or call 604-218-9651 to find out information and to register.

SFU STAR INSTITUTE

HELP SEEKER

COVID-19 PSYCHOLOGICAL

SUPPORT SERVICE

  • Offers “Psychological First Aid” telephone calls, free of charge, to any BC resident (19+) affected by the COVID-19 pandemic.

  • Psychological First Aid is a brief (up to 30 minute) telephone consultation to provide you with information and strategies to help you cope with the stress associated with the COVID-19 pandemic. It is designed to help people who usually cope with daily life pretty well, but who might be feeling overwhelmed during this very stressful time.

  • https://www.psychologists.bc.ca/covid-19-resources

HERE TO HELP

INFORMATION ABOUT COVID-19

  • BC Centre for Disease Control

  • Call 1-888-COVID19

  • Non-medical information about COVID-19 open 7:30am-8pm, 7 days a week

  • www.bccdc.ca

  • Up-to-date information, 24-hours a day.

BC CENTRE FOR DISEASE CONTROL 

  • Provides trusted health information related to COVID-19, including:

  • Self-assessment for testing

  • Information and data http://covid-19.bccdc.ca/

BC CRISIS CENTRE